Limited Time Offer

SPRING SPECIAL, Limited Time Offer. Save $3,000 on a New System Installation. While Supplies Last. More details...

Emergency Service Available Now

24/7 Emergency HVAC Repair

No heat. No AC. System failure. We dispatch within 1–2 hours across the Bay Area — nights, weekends, and holidays.

Call for immediate dispatch

(925) 578-3379

24/7

Availability

1–2hr

Dispatch Time

53+

Cities Served

Licensed CSLB #1076868 · NATE-Certified · Upfront Pricing

What Counts as an HVAC Emergency?

Any of these situations qualifies for our 24/7 emergency dispatch. Don't wait until business hours — call us now.

No Heat in Winter

Temperatures below 50°F indoors are a health risk. We treat no-heat calls as top priority, especially for households with elderly residents or young children.

No AC During Heat Wave

When outdoor temps exceed 90°F, a failed AC becomes a medical emergency. We prioritize cooling calls during PG&E heat advisories and extreme heat events.

Gas or Burning Smell

A sulfur or burning smell from your furnace or HVAC system requires immediate attention. Turn off your gas supply and call us — do not wait.

Ice on AC or Heat Pump

A frozen evaporator coil or outdoor unit indicates a refrigerant leak or airflow failure. Running the system while frozen can destroy the compressor.

Complete System Failure

Thermostat showing no response, system won't turn on, or breaker keeps tripping — these are total failures requiring same-day diagnosis.

Water Leak from HVAC

A backed-up condensate drain or cracked heat exchanger can flood your home. Shut off the system and call us immediately to prevent structural damage.

How Our Emergency Response Works

From your call to a fixed system — here's what to expect.

1

Call (925) 578-3379

Our dispatch line is answered live 24/7. No answering machines, no call trees. A real person takes your call and assesses your situation immediately.

2

Technician Dispatched Within 60 Minutes

We confirm a NATE-certified technician and provide an estimated arrival window. Our trucks are stocked with common parts for the most frequent emergency repairs.

3

Diagnosis & Upfront Quote

The technician diagnoses the issue and provides a written quote before starting any work. No surprises. You approve the repair before we proceed.

4

Repair Completed Same Visit

Most emergency repairs — failed capacitors, ignitors, refrigerant leaks, condensate clogs — are resolved in a single visit. We carry parts for major brands on every truck.

Emergency HVAC Service by City

Select your city for local emergency contact information and response times.

Emergency HVAC FAQ

Do you really offer 24/7 emergency HVAC service?

Yes. Galaxy Heating & Air dispatches technicians around the clock — nights, weekends, and holidays. Call (925) 578-3379 at any hour.

What counts as an HVAC emergency?

No heat when it's below 50°F, no AC during a heat wave above 90°F, a gas smell from your furnace, ice on your AC unit, a failed heat pump, flooding from a condensate line, or any complete system failure.

How fast can you get to me for an emergency?

We typically dispatch within 1–2 hours for emergency calls in Contra Costa and Alameda counties. Response times to San Mateo and Santa Clara counties are 2–3 hours.

Is emergency service more expensive?

After-hours and weekend calls carry a dispatch fee, but we give you a full upfront estimate before any repair work starts. You're never surprised by the final bill.

What if my furnace stops working overnight in winter?

Call us immediately at (925) 578-3379. We carry common furnace parts on our trucks. Most no-heat calls are resolved in a single visit.

Can I get emergency AC repair in the summer heat?

Absolutely. Summer heat emergencies — especially during heat advisories — are our most common call type. We prioritize households with elderly residents or infants.

HVAC Emergency? Call Now — We Answer 24/7

Every minute counts. Our dispatch team is standing by right now.

Licensed CSLB #1076868 · NATE-Certified · Serving Bay Area Since 2008