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Meet the Galaxy Team

Expert HVAC Technicians and Professionals Dedicated to Your Comfort

Our Dedicated Team

At Galaxy Heating & Air Conditioning, our team is our greatest asset. Every member - from our field technicians to our customer service representatives - shares a commitment to excellence, integrity, and your complete satisfaction. We're not just providing HVAC services; we're building relationships with our Bay Area neighbors.

Galaxy team training session - continuous education for HVAC excellence

Continuous Training & Education

We invest heavily in ongoing training and development. Our technicians participate in regular certification programs, manufacturer training, and advanced troubleshooting workshops. Whether it's the latest heat pump technology, smart home integration, or EPA refrigerant handling updates, our team stays current with industry developments to deliver cutting-edge solutions backed by proven expertise.

Field Technicians

Our NATE-certified technicians are the backbone of Galaxy. With an average of 10+ years of experience, they've tackled every HVAC challenge the Bay Area can present - from Victorian home retrofits to modern heat pump installations. All our installers are in-house trained and certified employees, never subcontractors, ensuring consistent excellence on every job.

Galaxy Heating & Air Conditioning field technicians team with service vehicles

Professional Field Team

Expert technicians ready to serve your home

Galaxy technician with HVAC equipment

Experienced Comfort Advisors

Expert heat pump and system installation specialists

Galaxy service technician team

Repair & Maintenance

Expert diagnostics and system repair specialists

Galaxy technician service professional

24/7 Emergency Service

Available around the clock when you need us most

What Sets Our Technicians Apart

  • NATE certified with ongoing advanced training
  • In-house employees, never subcontractors
  • 10+ years average field experience
  • EPA 608 certified for refrigerant handling
  • Factory certified by American Standard, Mitsubishi, and other premium brands

Customer Service Excellence

Our customer service team is the voice of Galaxy - answering your calls 24/7 with genuine expertise and care. They're trained to dispatch technicians efficiently, answer your HVAC questions, and ensure your complete satisfaction with every interaction.

Galaxy customer service representative at desk

Dispatch & Scheduling

Efficient scheduling to get you service when you need it

Galaxy customer service team at work stations

24/7 Support Team

Always available to help with your questions

Why Galaxy's Team Stands Out

Accountability & Ownership

Every team member owns their work. We're not a fly-by-night operation - we stand behind every installation and repair with comprehensive warranties and a 100% satisfaction guarantee.

Local Expertise

We live and work in the Bay Area. Our team understands the unique climate challenges - from San Francisco's fog to Walnut Creek's heat - and tailors solutions specifically for your microclimate.

Professional Conduct

Our technicians arrive on time in clearly marked vehicles, use floor mats to protect your home, clean up thoroughly, and explain everything in plain language. We treat your home with respect and your trust as our most valuable asset.

Continuous Improvement

We're committed to staying at the forefront of HVAC innovation. Our team participates in regular training, manufacturer certifications, and advanced workshops to bring you the best solutions.

Integrity First

We provide honest assessments and transparent pricing with no hidden fees. Honesty guides every decision we make.

Energy Efficiency

We're committed to helping you reduce energy costs and your carbon footprint with high-efficiency systems and smart solutions.

Customer Care

Your satisfaction is our success. We go above and beyond to ensure every customer interaction leaves you confident in your investment.

Fair Pricing

Transparent, competitive pricing for quality work. We believe in exceptional value and standing behind every estimate.

Ready to Work with Our Team?

Whether you need emergency repairs, a new system installation, or routine maintenance, our experienced team is ready to serve you with expertise and integrity.