BLACK FRIDAY, Limited Time Offer. Total Savings Worth $3,333. Offer Valid Nov 29 - Dec 2. More details...
BLACK FRIDAY, Limited Time Offer. Total Savings Worth $3,333. Offer Valid Nov 29 - Dec 2. More details...
At Galaxy Heating & Air Conditioning, we don't just fix HVAC systems - we build lasting relationships based on trust, integrity, and exceptional service. When you choose us, you're choosing a partner who stands firmly behind every installation, repair, and service call. Our comprehensive guarantees are not just words on paper; they're promises we keep every single day. From transparent pricing to certified workmanship, we've built our business on accountability and your complete satisfaction. These aren't just industry standards we meet-they're the foundation of how we've earned the trust of thousands of Bay Area homeowners.
We're not satisfied until you are. Our commitment to quality means we stand behind every installation, repair, and maintenance service we provide. If you're not completely happy with our work, we'll make it right - no questions asked, no hassles. Your comfort and satisfaction are our top priorities, and we won't rest until your HVAC system is performing exactly as it should. This guarantee applies to all our services, from emergency repairs to complete system installations.
Every new HVAC system we install automatically comes with our comprehensive 5-year labor warranty at no additional cost (residential applications only). This means if any manufacturer-covered part fails during this period, we handle all labor costs for repairs or replacement at absolutely no charge to you. That's our standard-5 full years of labor protection, included with every installation. No maintenance contracts required, no fine print, just complete peace of mind knowing we stand behind our work.
For homeowners who want the ultimate long-term protection, we offer an optional 10-year extended labor warranty. This premium coverage means that for the full length of your manufacturer's 10-year parts warranty, you'll never pay a dime for labor on covered repairs. It's comprehensive protection that eliminates unexpected repair costs for a full decade. This extended warranty is available during your initial installation and provides maximum value and security for your HVAC investment.
We exclusively install premium equipment from industry-leading manufacturers including American Standard, Carrier, Lennox, Rheem, Daikin, and Mitsubishi. All equipment comes with comprehensive manufacturer warranties covering parts-typically 10 years on major components. Select HVAC systems may even qualify for extended manufacturer warranties up to 12 years. We'll provide clear documentation of all warranty terms, explain what's covered, and handle any warranty claims on your behalf, making the entire process seamless and stress-free.
Unlike many competitors, we do not require you to purchase expensive maintenance contracts to keep your labor warranty active. Your warranty protection is guaranteed from day one, with no strings attached. That said, manufacturers do recommend regular system maintenance for optimal operation, efficiency, and longevity. Proper maintenance helps prevent problems before they occur and can extend your system's lifespan significantly. We offer flexible maintenance plans, but they're never required to maintain your warranty coverage.
Our labor warranties cover all workmanship and labor costs associated with repairing or replacing manufacturer-warranted parts that fail during the warranty period. While maintenance contracts are not required, warranties may be voided if there are clear signs of intentional system neglect, damage caused by misuse, or unauthorized modifications. We'll provide you with complete warranty documentation at installation and are always available to answer questions about your coverage. Our commitment is simple: we stand behind every installation with industry-leading protection that gives you complete confidence in your investment.
No hidden fees, no surprises, no bait-and-switch tactics. We provide detailed, upfront estimates before any work begins, clearly itemizing all costs including parts, labor, and any applicable permits or fees. You'll know exactly what to expect, and we'll never proceed without your explicit approval. If we discover additional issues during the work, we'll stop, explain the situation, provide revised pricing, and wait for your go-ahead before continuing. Our pricing is competitive, fair, and honest - every single time.
Our technicians are NATE certified, EPA certified for refrigerant handling, and undergo continuous training to stay current with the latest HVAC technologies and safety standards. We're fully licensed contractors in California, bonded, and carry comprehensive general liability and workers' compensation insurance. This protects you, your property, and our team. Every technician carries proper identification, arrives in clearly marked company vehicles, and wears professional uniforms. You can verify credentials at any time.
When your heating or cooling system fails, you need help fast. That's why we offer same-day emergency service throughout the Bay Area, 24 hours a day, 7 days a week, including holidays. We guarantee a live person will answer your call - no answering machines, no callbacks. Our dispatch team will send a qualified technician to your location as quickly as possible, often within hours. Emergency service calls receive the same upfront pricing and satisfaction guarantees as all our other work.
We install only premium HVAC equipment from industry-leading manufacturers. Every part we use meets or exceeds manufacturer specifications and industry standards. We maintain relationships with trusted suppliers to ensure authentic parts, not cheap knockoffs that fail prematurely. If a part we install fails due to defect or improper installation during the warranty period, we'll replace it at no charge. Your investment is protected by both our commitment to quality and comprehensive warranty coverage.
We treat your home with the same respect we'd expect for our own. Our technicians use protective floor mats, clean up thoroughly after every job, and remove all debris and packaging materials. We'll leave your home as clean as - or cleaner than - we found it. If we need to access your attic, crawl space, or other areas, we'll take precautions to protect your belongings and minimize disruption. Your home is your sanctuary, and we honor that.
"Galaxy installed a new heat pump system in our home and the experience was outstanding. The crew was professional, the work was meticulous, and our energy bills have dropped significantly. Highly recommend!"
"Our furnace died on the coldest night of the year. Galaxy responded immediately, diagnosed the issue quickly, and had us warm again within hours. Their furnace repair service is exceptional!"
"Galaxy replaced our old furnace with a high-efficiency model. The installation team was incredibly professional, cleaned up thoroughly, and explained everything clearly. Our home has never been more comfortable!"
"During a heat wave, our AC stopped working. Galaxy's technician arrived the same day, diagnosed the problem expertly, and had our system running perfectly. Their AC repair service saved us!"
"We upgraded to a brand new AC system and couldn't be happier. The AC installation was seamless, the team was respectful of our home, and the cooling performance is incredible. Best investment we've made!"
"Galaxy installed a ductless mini split system in our home office. The installation was flawless, the technicians were knowledgeable and courteous, and the system works perfectly. We love the zone control!"
Every new HVAC system installation includes our comprehensive 5-year labor warranty at no additional cost (residential applications). This covers all labor costs for repairing or replacing any manufacturer-warranted parts that fail during the 5-year period. No maintenance contracts required-it's included automatically.
Our 10-year extended labor warranty is an optional upgrade that provides labor cost coverage for the full 10-year period matching most manufacturer parts warranties. With this coverage, you pay zero out-of-pocket for labor on covered repairs for a full decade-maximum protection and peace of mind.
No! Unlike many competitors, we do not require maintenance contracts to keep your labor warranty active. Your warranty is guaranteed from day one with no strings attached. However, we do recommend regular maintenance for optimal system performance and longevity, and we offer flexible maintenance plans if you're interested.
All equipment comes with comprehensive manufacturer warranties covering parts-typically 10 years on major components like compressors and heat exchangers. Select systems may qualify for extended warranties up to 12 years. We provide complete documentation and handle all warranty claims on your behalf.
Our labor warranties cover normal use and manufacturer-warranted part failures. Warranties may be voided only if there are clear signs of intentional system neglect, damage caused by misuse, or unauthorized modifications by non-licensed technicians. Regular professional maintenance is recommended but not required for warranty validity.
Absolutely! Our 100% satisfaction guarantee covers all services-installations, repairs, and maintenance. If you're not completely happy with any work we perform, we'll make it right at no additional charge. Your satisfaction is guaranteed across everything we do.
