Galaxy Heating & Air repairs all heat pump brands throughout the San Francisco Bay Area with NATE and EPA-certified specialists. Same-day service available, most repairs completed in 2-4 hours. Costs range from $200-$500 for simple fixes to $800-$2,500 for complex repairs like reversing valves or compressors. We service ducted and ductless mini-split systems from Carrier, Mitsubishi, Daikin, Lennox, and Trane.
Where Can I Get Heat Pump Repair Near Me?
Heat pump not heating or cooling properly? Galaxy Heating & Air Conditioning provides expert heat pump repair throughout Pleasant Hill, Oakland, San Francisco, and the entire Bay Area. Our technicians specialize in diagnosing and repairing all heat pump brands and models for year - round comfort.
Why Do Homeowners Trust Galaxy for Heat Pump Repair?
- Heat Pump Specialists with Deep ExpertiseUnlike generalist HVAC contractors, we specialize in heat pump systems-both ducted and ductless. Our NATE-certified technicians understand the unique complexities of heat pump operation, including reversing valves, defrost cycles, refrigerant balancing, and multi-mode diagnostics. We've repaired hundreds of heat pumps throughout Pleasant Hill, Oakland, and San Francisco over the past 20 years.
- All Major Heat Pump Brands ServicedCarrier, Trane, Lennox, Mitsubishi Electric, Daikin, Fujitsu, Goodman, Rheem, Bryant, York - we repair them all. Our technicians receive ongoing factory training on the latest heat pump technologies and maintain access to genuine OEM parts for quality, long-lasting repairs. Whether you have a traditional split system or ductless mini-split, we have the expertise to fix it right.
- Emergency Service When You Need It MostHeat pumps provide both heating and cooling, so a breakdown affects your comfort year-round. We offer same-day service throughout the Bay Area and answer our phones 24/7 with a live person - not an answering service. Our fully-stocked service vehicles carry common heat pump parts, allowing us to complete most repairs on the first visit.
- Honest, Accurate DiagnosticsHeat pump problems can be complex, but we take the time to diagnose the root cause accurately rather than guessing or selling unnecessary repairs. We test your system in both heating and cooling modes, verify refrigerant charge, check electrical components, and use advanced diagnostic tools to pinpoint the exact issue. You'll receive clear explanations and upfront pricing before any work begins.
- EPA - Certified Refrigerant SpecialistsHeat pump refrigerant work requires EPA certification and specialized knowledge. Our technicians are fully certified and trained in proper refrigerant handling, leak detection, recovery, and charging procedures. We use electronic leak detectors and precision gauges to ensure your system is charged correctly for optimal heating and cooling performance.
- Satisfaction Guaranteed, AlwaysEvery heat pump repair we perform is backed by our 100% satisfaction guarantee. We use quality parts, follow manufacturer specifications, and test your system thoroughly before we consider the job complete. If you're not completely satisfied with our work, we make it right - no excuses, no hassles.
Why Should You Trust Our Certifications & Warranties?
We're proud to hold exclusive certifications from the industry's most respected manufacturers and organizations, backed by comprehensive warranty protection for your peace of mind.
American Standard Platinum Dealer
Elite customer care certification - less than 3% of contractors nationwide
Diamond Elite Mitsubishi Authorized
Highest level factory certification for installation excellence
5-Year Labor Warranty Included
Every installation includes comprehensive labor coverage - 10-year extended available
BBB A+ & Diamond Certified
Top ratings for business excellence and customer satisfaction
What Heat Pump Repair Services Do You Offer?
Heat Pump Heating & Cooling Repair
Our technicians expertly repair heat pumps in both heating and cooling modes. We diagnose reversing valve issues, defrost control problems, refrigerant leaks, and compressor failures to restore year - round comfort to your home.
- Reversing valve diagnosis and replacement for proper mode switching
- Defrost cycle repair to prevent ice buildup on outdoor coils
- Compressor repair and replacement for all heat pump brands
- Indoor and outdoor coil cleaning and repair
- Refrigerant leak detection and repair using advanced equipment
- Air handler and blower motor service for proper airflow
- Complete testing in both heating and cooling modes
- Auxiliary heat troubleshooting and repair
Heat Pump Electrical and Control Repair
From capacitor replacement to circuit board repair, we handle all electrical and control issues. We troubleshoot thermostat problems, sensor failures, and wiring issues that prevent your heat pump from operating correctly.
- Capacitor testing and replacement for start and run capacitors
- Contactor and relay repair for reliable operation
- Control board diagnosis and replacement
- Thermostat troubleshooting and upgrade options
- Temperature sensor and outdoor sensor replacement
- Wiring inspection and repair for safe operation
- Circuit breaker and disconnect issues resolved
- Electrical connections tightened and tested
Heat Pump Refrigerant Service
Low refrigerant reduces heating and cooling performance. We use advanced leak detection equipment to locate and repair leaks, then properly recharge your system with the correct refrigerant type and amount for optimal performance.
- Electronic leak detection to find even small leaks
- Line set and coil leak repair using proper techniques
- Refrigerant recovery following EPA regulations
- System evacuation to remove moisture and contaminants
- Precision refrigerant charging by weight and superheat/subcooling
- Pressure testing to verify leak repairs
- R-410A and other refrigerant types handled properly
- Post - repair performance testing and verification
Emergency Heat Pump Repair
When your heat pump fails during extreme weather, our emergency repair service responds quickly. We offer same-day appointments and can often complete repairs on the first visit to restore your comfort.
- 24/7 live phone support-real people, not answering machines
- Same-day service available throughout the Bay Area
- Fully-stocked trucks with common heat pump parts
- Experienced technicians who diagnose problems quickly
- Priority scheduling for emergency situations
- Upfront pricing even for emergency calls
- Complete repairs on first visit when possible
- Safety inspections included with every emergency repair
How Does the Heat Pump Repair Process Work?
We don't just provide service and leave. Our process is detailed, methodical, and designed for long-term performance.
Initial Contact & Scheduling
We start with responsive service:
- • Call us at (925) 578-3293 for same-day service
- • Describe your heat pump problem (heating or cooling)
- • Get same-day or emergency appointment scheduling
- • Receive arrival time window and technician information
- • Priority service during extreme weather
We understand heat pump emergencies affect both heating and cooling comfort.
Diagnostic Assessment
Our heat pump specialist performs comprehensive diagnosis:
- • Test heat pump in both heating and cooling modes
- • Check reversing valve operation and defrost cycle
- • Measure refrigerant pressures and temperatures
- • Inspect electrical components and connections
- • Test auxiliary/emergency heat operation
- • Identify root cause using specialized diagnostic tools
- • Provide upfront pricing before any work begins
Heat pumps are complex - our specialists have the expertise to diagnose properly.
Professional Repair
Our experienced technician will:
- • Complete repairs using quality heat pump-specific parts
- • Follow manufacturer specifications and EPA guidelines
- • Properly handle refrigerant (EPA-certified technicians)
- • Test reversing valve and defrost operation
- • Verify proper operation in both modes
- • Clean up completely
We follow all EPA regulations and manufacturer guidelines for compliant repairs.
Testing & Follow-Up
Before we call the job complete, we:
- • Test heating and cooling performance
- • Verify refrigerant charge in both modes
- • Ensure defrost cycle works properly
- • Check auxiliary heat operation
- • Provide maintenance recommendations
We follow up to ensure your heat pump works perfectly in both modes.
When Does Your Heat Pump Need Repair?
Heat pumps are complex systems that work year-round to provide both heating and cooling, making them particularly susceptible to wear and performance issues. Because they operate in two distinct modes with reversing valves, defrost cycles, and sensitive refrigerant balance, heat pump problems can manifest in unique ways that differ from traditional furnaces or air conditioners. Recognizing these warning signs early helps you avoid complete system failure, prevents secondary damage to expensive components like compressors, and maintains energy efficiency. If you notice any of these issues with your Pleasant Hill, Oakland, or San Francisco heat pump, call Galaxy Heating & Air Conditioning at (925) 578-3293 for expert diagnosis and repair:
- Heat Pump Not Heating or Cooling EffectivelyIf your heat pump runs but doesn't adequately heat or cool your home, the problem could be low refrigerant from a leak, a malfunctioning reversing valve preventing proper mode switching, dirty coils reducing heat transfer, or airflow restrictions from clogged filters or blocked vents. Reduced capacity wastes energy and strains the compressor, so prompt repair is essential.
- System Stuck in One Mode (Won't Switch Between Heating and Cooling)Heat pumps use a reversing valve to switch between heating and cooling modes. If your system works fine in one mode but won't switch to the other, the reversing valve is likely stuck or failing. This valve failure can also cause the system to blow cold air when you need heat, or vice versa. Reversing valve issues require professional diagnosis and repair.
- Ice Buildup on Outdoor Unit That Won't MeltA thin layer of frost on the outdoor coil during heating mode is normal, and your heat pump should automatically enter defrost mode to melt it. However, heavy ice buildup that doesn't clear, ice that persists year-round, or ice during cooling mode indicates serious problems like low refrigerant, defrost control failure, stuck reversing valve, or airflow restrictions. This damages the coil and reduces efficiency dramatically.
- Auxiliary or Emergency Heat Running ConstantlyAuxiliary heat (electric resistance heating) should only activate during very cold weather or defrost cycles. If you notice your heat pump relying on auxiliary heat constantly-indicated by significantly higher electric bills or insufficient heat output - your heat pump isn't working properly. Common causes include low refrigerant, compressor failure, reversing valve issues, or incorrect thermostat settings.
- Strange Noises: Grinding, Squealing, Hissing, or Loud ClickingHeat pumps should operate relatively quietly except for brief sounds during mode switching or defrost cycles. Loud or persistent grinding suggests failing bearings or motor problems. Squealing indicates belt or bearing issues. Hissing points to refrigerant leaks. Loud clicking or clunking during mode changes may indicate reversing valve problems. These mechanical noises often precede complete failure.
- Short Cycling: Frequent On/Off OperationIf your heat pump cycles on and off every few minutes without properly heating or cooling your home, it's "short cycling." This wastes energy, prevents comfortable temperatures, and causes excessive wear on the compressor - the most expensive component to replace. Short cycling can result from refrigerant issues, oversized equipment, thermostat problems, dirty filters, or control board failures.
What Are the Benefits of Heat Pump Repair?
- Emergency Service Available - Fast response when you need it
- All Heat Pump Brands - Carrier, Trane, Lennox, Mitsubishi, and more
- Heating and Cooling Repairs - Complete expertise
- Same - Day Service - Get comfortable quickly
- Certified Technicians - NATE and EPA certified
- Satisfaction Guaranteed - 100% backed
- Quality Parts - Manufacturer-approved replacements
Where Do You Provide Heat Pump Repair Services?
We proudly serve homeowners throughout the San Francisco Bay Area with professional heat pump repair services. Click on your city to learn more about local service:
HVAC Tools & Calculators
Make informed decisions with our interactive HVAC calculators, system comparisons, and expert guides.
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